Frequently Asked Questions
You will receive a confirmation email to the email address provided with your receipt.
Sure – Please let us know as soon as possible after placing your order and before the estimated delivery date.
We accept payments online from all major credit cards: Visa, Mastercard, American Express, Maestro.
The cost for UK shipping is included on all asoebi orders. Any international shipping will incur additional charges, please contact us at contact@simplyasoebi.com before placing your order.
Each order is either hand delivered by us or shipped through tracked delivery. However, in the unlikely event that this occurs, please contact us at contact@simplyasoebi.com and we will get back to you ASAP.
A full refund will be issued for any order cancellations made prior to the purchase cut-off date stated in the asoebi portal created for the event. However, once the purchase cut-off date has passed, all sales are final. If there is an issue with your order, please contact us on contact@simplyasoebi.com and we will review the complaint and get back to you within 21 days.
Please read through our terms & conditions to find out more about the terms of use for this website and purchasing asoebi through us.